Plenary 2 - Change and Challenges – Part 2 (Panel Session) Kim Birch
Presentation - Audio - Video
Mark Coyne
Presentation - Audio - Video
Panel Discussion – David Bowen, Carmel Donnelly, John Nagle, Joe Calafiore, Clare Amies, Kim Birch, Mark Coyne
Audio - Video
“Without change there is no innovation, creativity, or incentive for improvement.” William Pollard
Over two plenary sessions we delve into some of the major changes occurring across various schemes, and the challenges presented. Important transformations and initiatives underway include legislative reform, privatisation, cultural shifts towards customer centric approaches and social performance targets, and uncovering the next area for risk prevention. An impressive array of industry leaders will explore this challenging environment.