See what we see

"Actuaries are uniquely placed in that we do need to look at the customer and the shareholder. It's not just about one or the other, it's helping understand that the sustainable business in the long term is actually about succeeding for both."

"Up until 2017, there was no comprehensive view of the costs of insurance in Super. We had to put together six different datasets. The results are informative but also surprising. Because of our work, the financial system, is safer, more sustainable and more equitable."

"The actuarial profession has long had its roots in terms of concepts such as fairness and equity. Those concepts relate very well to the public interest."

"I don't believe that good policy is about looking after one group of people. It's about saying 'what's fair’? But in terms of encouraging employers to hire older people, to give them a chance, not penalising them for going back to work. That's what I think is good policy."

"Every time we do a piece of work, we try to think about how does it impact the client, how does it impact individuals and how does it impact society? Ideally we find projects that do all three of those things."

"To be able to wake up every day and think that the things we’re doing are helping governments change people’s lives is really important and I'm really passionate about that."

"We're custodians of [customer] data and it is an enormous source of competitive advantage as well as responsibility. It is encumbered upon us to invest into data quality, data privacy and data security."

"During the global financial crisis, I was running a large private bank at the time and to see the impact on individuals and their families was very difficult. Many people think that actuaries only do analytic work but it required a lot of human skills."

"I think the work we do in Superannuation encourages better policy. We raise issues that need improvement. Sometimes that takes time, but that's a matter of politics and we need to keep at it to improve the system."

"We've spent a lot of time talking within the industry and trying to educate the industry more broadly [on retirement issues]. We've been at the forefront really in terms of outcome orientated strategies."