Institute HQ


Chief Executive Officer Elayne Grace
Executive Assistant Glenda Owen

Communications and Marketing

Head of Communications and Marketing Katrina McFadyen
Liaison Manager Asia Kitty Chan
Digital Marketing Manager Stephanie Quine
Communications and Marketing Manager - Campaigns and Programs Jennifer Yu
Communications and Marketing Coordinator Richard Bannon

education development and delivery

Head of Education Development and Delivery Mike Callan
Project Manager Jenny Lyon
Actuarial Educator Amanda Aitken
Actuarial Educator Georgina Hemmings
Actuarial Educator Janice Jones


Education Manager and Team Leader Eleanor Mazando
Senior Education Officer Ausa Chanthaphone
Member Services Administrator Krystel Rowe


Events Manager and Team Leader Sarah Gibson
Events Manager Liz Gemmell
Events Coordinator Zoe Carlyon


Chief Financial Officer, Company Secretary Glyn Thomas
Accountant Yolanda Robledo 

MEMBER Services

Head of Member Services Operations Tony Burke
Head of Product and Professional Development Karenna Chhoeung
Senior Officer, Product and Professional Development 
Carol Vilches
Business Analyst and Team Leader Mark Rupac
Project Officer Jo Judge (to 9 August)
Member Services Administrator Dominique Kelaher

Office Support

Receptionist Linda McMaster


General Counsel Professionalism Linda Vogel

Public Policy

Public Policy Adviser John McLenaghan
Practice Excellence Adviser Vanessa Beenders